Frequently Asked Questions (FAQs)

  • Is your company licensed?

  • Menders is licensed as a Private Home Care Provider (PDCP) through the State of Georgia’s Office of Regulatory Services, Georgia Department of Human Resources. Mender’s records and practices are reviewed annually and Menders has passed each year with zero deficiencies.

  • How soon can Menders services be provided?

  • Generally, services can be provided within 24 to 48 hours, after an initial client assessment by an RN.

  • How do I schedule service?

  • By calling the Menders office at (404) 355-4780 and discussing the prospective client’s needs with a Registered Nurse (RN). The RN will do an initial visit and client home assessment. We will then match caregivers who have appropriate skills, personality and experience with the client.

  • Does Menders only provide services in the client’s home?

  • Expanded availability of client care and services include: Assisted Living Communities, Hospitals, Retirement Communities and Nursing Homes.

  • Are educational publications available through Menders?

  • Yes. Our recent publications include:

    - Understanding Dementia

    - Caregiver Etiquette-Sparkling Service It’s Yours To Give

    - Physical Change and Successful Aging

  • How can I purchase them?

  • You can download our order form here (requires Free Acrobat Reader) and send your check or money order directly to Menders. Instructions and pricing are on the order form.


 

 

 

 

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